Role Play - Sales Target Management

Role Play Script for Candidate

You are Aira (the candidate), a regional manager of a chain of stores, which sells computer equipment and accessories, mainly based out of town in retail parks. A new manager (the assessor) has been appointed to one of the stores which employ 20 staff. This store is currently experiencing several challenges which you want the new manager (the assessor) to address. Among these are the followings: • A growing absence problem among the store’s staff • Deterioration in staff morale, largely due to unpopularity of the previous manager, who left suddenly a month ago • Sales have been falling since a rival has opened a store on the same site. • The company has a formal appraisal process for all staff but the previous manager is known to have neglected this area.
With this information,

Q1. How would you communicate with the new manager to motivate the sales staff to achieve sales target and address the above situation?

Role Play Script for Assessor

You are the new manager (the assessor), has been appointed to one of the stores which employ 20 staff. This store is currently experiencing several challenges which Aira (the candidate) wants to address to you. Among these are the followings: • A growing absence problem among the store 's staff • Deterioration in staff morale, largely due to unpopularity of the previous manager, who left suddenly a month ago • Sales have been falling since a rival has opened a store on the same site. • The company has a formal appraisal process for all staff but the previous manager is known to have neglected this area.
With this information,

Q1. Aira would communicate with you on how to motivate the sales staff to achieve sales target and to address you with the above situation.