WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)

Originally published at: WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning) – WSQ courses | SkillsFuture Courses

Course Objectives

Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.

Methods of Learning

Interactive online activities such as mini-quizes, forums and discussions

Mini lectures with presentations to explain concepts and theories

Practical activities including demonstrations, hands-on practice and observation

Mutual sharing, discussion and feedback

Learning Outcomes

On completion of this unit, learners shall be able to apply the following at the workplace:

Preparing to interact with guests

Assisting guests with seating

Take food & beverage orders

Serving beverages

Picking-up food orders

Serving food

Presenting bills

Assisting guests with departure

Who should attend

Service Crew, Beverage Crew and all F&B service personnel.

Mode of Delivery

Synchronous e-learning – 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment

Course Fee

$588.50 (inclusive of GST)

Miscellaneous Fees

Make-up Session – $10.70 (inclusive of GST)

Appeal & Re-assessment – $21.40 (inclusive of GST)

Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable.
Such fees are normally collected by Eduquest when the need arises.

Fees indicated are per pax and not per proforma invoice or invoice.

Duration

2 Day(s) (22.58 Hrs)

Trainer : Learner Ratio

1:20

This course is provided by eduquest.sg